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Constant or only during use?
If a pressurized water pipe is leaking, water can keep escaping even when no tap is open. A leak from a wastewater drain usually shows up when that drain is used. This difference helps us decide which line to test first.
It is still not a diagnosis on its own. In Esenyurt Yeşilkent the neighbor below said the water ran constantly; the water-line tests showed no loss, and the source turned out to be a break where the kitchen drain joined the main line. So please tell us as accurately as you can when the water appears, how long it lasts and after which use it gets worse.
What does the location of the water tell us?
Ceiling
A mark on the ceiling usually comes from a line in the apartment above. We start in the apartment where the water appears, then focus on the matching point upstairs. A stain does not show the exact pipe location; water can travel through the building.
Wall
A water or drain pipe inside a wall can leave a damp mark, but not every damp mark is an active pipe leak. We also tell worn tile joints and silicone apart from a pipe leak.
Floor
Water in the screed can travel along the slope or the void around a pipe and surface in another room. The place where the parquet swells most may not be where the leak is.
Water bill
If there is no visible water, a pressure test on the supply line shows whether the line is losing water. If it is, we narrow down the location with acoustic listening or thermal inspection.
Which test for which line?
On a water supply line, a pressure test shows whether there is a loss; on the Esenyurt job we tested the hot and cold lines separately. We narrow down the location with acoustic listening or thermal inspection.
A drain camera shows the inside of a wastewater pipe and is used on accessible drain lines with suitable geometry. The technician chooses the method by symptom and access; not every device is used on every job.
A job from Avcılar Cihangir
Four hours of dripping, one point opened
The dripping from the ceiling had started about four hours earlier and was continuous, which suggested a pressurized water line. Upstairs, at the point matching the wet spot, we listened acoustically and found a strong leak sound at a single point. The customer chose the repair with closing up; controlled breaking showed the leak came from a coupling joint.
Finding: The coupling joint. We made a new joint, turned the water back on and checked there was no leak, then closed the area and laid the tiles.
Breaking and closing up
We do controlled breaking at the located point; the aim is to reach the faulty joint without opening unnecessary areas. Before breaking, we agree the scope of the repair and of closing up.
Closing the opened area is a separate item. The repair quotation can include or exclude closing up and tiling; you decide.
Relevant fee conditions
Daytime detection starts at 3,000 TL for a standard apartment. If our inspection finds no leak in that apartment, the full investigation fee still applies.
If proper inspection conditions are available and we establish that a leak exists but cannot locate it, we do not charge for that detection. If lack of access or another obstacle outside our control prevents completion, the full detection fee applies.
We explain the separate fee before testing another apartment. If tests after the first repair reveal a second leak in the same apartment during the same visit, we do not charge another detection fee; repair costs remain separate. An unrelated new leak at a later visit is a new service.
Daytime prices apply from 06:00 to 00:00. From 00:00 to 06:00, a 50% surcharge applies to the daytime price. Daytime prices also apply during daytime hours on weekends and public holidays.
Repairs after detection
We explain the finding and the area that needs work, then quote separately for repair. Detection does not routinely require opening a surface. If opening a small area is necessary, we ask for approval first.
Same-day repairs depend on job size, time, access, available materials and acceptance of the quote. We perform the necessary checks after repair. A written report or video recording is not a standard promise for every visit.
Common questions
Does a ceiling stain show the exact pipe location?
Water can travel through the building. We assess the stain together with the relevant plumbing above it and choose tests according to the findings. Dampness alone does not prove an active pipe leak.
Will you need access to a neighbor’s apartment?
Seeing the damage downstairs helps narrow the investigation. We cannot test an upstairs apartment’s plumbing without access. Arrange permission with the relevant residents before the visit.
Is the inspection free if no leak is found?
Finding no leak in the inspected apartment does not remove the fee. If proper conditions are available and we establish a leak but cannot locate it, there is no charge for that detection. The full fee applies if lack of access prevents completion.
Does detection include the repair?
Detection and repairs are separate jobs. Daytime detection for a standard apartment starts at 3,000 TL. We discuss repair materials, labor and any surface reinstatement separately.
Related services
Tell us when you call
Kaçak Tespit Tesisat: 0544 471 57 09. We discuss the visit window, scope and price with our Esenyurt-based crew on the phone.
- When the water first appeared, and whether it is constant or gets worse when a drain is used.
- Which floor and room the wet area is in, and whether the apartment above has a kitchen, bathroom or balcony at that point.
- Access to the apartment above and, if needed, shared areas; the phone number of the person who will approve the cost.
- District, full address and floor.