Scope and limits
The toilet type and outlet affect the intervention. Where necessary, we remove the toilet and work through a suitable drain entry. A foreign object or structural damage can need work beyond standard unblocking.
For suitable toilet blockages, RO-PUMP can also be considered as a method. Whether we work with the drain-cleaning robot, with RO-PUMP or by removing the toilet depends on the fault and access.
If water reaches the apartment below when the toilet is used
If the apartment below drips when the toilet is flushed, the toilet connection or the drain may be leaking. This can come together with a blockage: water held in a blocked line can seep through the seals. Mention both symptoms when you call; if needed, we plan leak detection separately.
Before the visit
Do not use the blocked toilet; flushing again can make it overflow. If you have used a chemical drain opener, tell us the product.
Relevant fee conditions
Standard seated / squat toilet: 3,500 TL · Unblocking
Wall-hung toilet: 4,000 TL · Necessary removal and refitting included
A collapsed pipe, large hard object, hardened scale or obstruction in public infrastructure may resist mechanical unblocking. In such cases, the full initially agreed unblocking fee applies. We quote separately for any repair.
Tell us about two independent blocked lines during your call. If a second independent job emerges on site, we explain the additional price before starting. We may offer to credit the unblocking fee against a repair quote for that job; this is not an automatic discount.
Daytime prices apply from 06:00 to 00:00. From 00:00 to 06:00, a 50% surcharge applies to the daytime price. Daytime prices also apply during daytime hours on weekends and public holidays.
Common questions
What does the unblocking fee include?
Camera use required for the job and necessary toilet removal and refitting are included in the agreed price for that unblocking job. Repairs and separately recommended drain washing have their own prices.
Is a repeat blockage visit chargeable?
If the crew is still at the property and the original obstruction has not been fully cleared, we continue without an extra unblocking fee. A new call for a blockage after the completed work has been tested is chargeable. We do not guarantee that a line will never block again.
Is RO-PUMP used on every toilet?
No. RO-PUMP is a method considered especially for suitable toilet blockages; it does not always replace the drain-cleaning robot. The technician chooses the method by fault and access.
Related services
Tell us when you call
Kaçak Tespit Tesisat: 0544 471 57 09. We discuss the visit window, scope and price with our Esenyurt-based crew on the phone.
- When the water first appeared, and whether it is constant or gets worse when a drain is used.
- Which floor and room the wet area is in, and whether the apartment above has a kitchen, bathroom or balcony at that point.
- Access to the apartment above and, if needed, shared areas; the phone number of the person who will approve the cost.
- District, full address and floor.