Our crew and scope of work
Our separate field crew works under common management and operates from Esenyurt. Our own crew performs the plumbing services offered on this site. We do not carry out gas line work.
Before starting, we explain which line we will investigate and what the price covers. If we find a different fault on site, we ask for approval before additional work. We explain the findings and any separate repair option.
How we work
We drew these principles from our own jobs.
- First, the apartment where the water appears
On all three jobs in Esenyurt, Avcılar and Bakırköy we started in the apartment below, where the water appeared; that is where we learned about the mark, when it started and whether it was constant. - The symptom is a clue; the test decides
Constant flow suggests the water supply; but in Esenyurt Yeşilkent the water-line tests showed no loss and the source was a drain joint. - No breaking before the spot is found
In Avcılar Cihangir we located the leak sound at a single point by acoustic listening and opened only there with controlled breaking. - Options come with prices
In Avcılar we gave two quotations, with and without closing up; in Bakırköy we explained the difference between a local repair and renewal, including the guarantee. The customer decided. - We test with water after the repair
In Esenyurt and Avcılar we saw no further leak at the repaired joint; in Bakırköy we checked the new drain connections with water tests before closing up.
Our one-year repair guarantee
For repairs using materials we supply, our one-year business guarantee covers the section we work on or replace. Work using customer-supplied materials is outside this business guarantee commitment.
We assess untouched old plumbing, unrelated new faults, damage from use and later alterations separately. For a complaint involving a repaired section, we check its connection with the earlier work. The guarantee does not cover the entire plumbing system or promise freedom from future blockages.
Priority service areas
Esenyurt, Beylikdüzü, Büyükçekmece, Bahçeşehir, Avcılar.
Tell us when you call
Kaçak Tespit Tesisat: 0544 471 57 09. We discuss the visit window, scope and price with our Esenyurt-based crew on the phone.
- When the water first appeared, and whether it is constant or gets worse when a drain is used.
- Which floor and room the wet area is in, and whether the apartment above has a kitchen, bathroom or balcony at that point.
- Access to the apartment above and, if needed, shared areas; the phone number of the person who will approve the cost.
- District, full address and floor.