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Mention whether leakage accompanies the blockage
When contacting our Esenyurt crew, let us know whether the drain only backs up or also leaks to the floor below. Water standing in a blocked wastewater line can seep through pipe joints and create both blockage and leak symptoms.
Stop using the affected basin, shower or toilet and inform the crew about any chemical openers already poured in. If backflow affects multiple flats, arrange access to the shared building line with the manager beforehand.
Mechanical clearing, camera verification and broken pipes
After clearing the obstruction with suitable mechanical equipment, we test water flow and check inside the pipe by camera where pipe geometry permits. Camera use required for the job and necessary toilet removal and refitting are included in the agreed unblocking price.
If a broken or collapsed pipe, hard object or heavy scale prevents mechanical opening, the agreed unblocking fee applies and we quote separately for repair. Drain washing for grease buildup after clearing is also a separate maintenance service.
Blockage or drain leak?
Water can reach the apartment below even when the drain is not blocked. In Esenyurt Yeşilkent, the water seeping onto the balcony below came from a break where the kitchen drain joined the main line; each time water went down the kitchen drain, some escaped through the break. We look for this kind of leak with a camera inspection.
Relevant fee conditions
Daytime starting prices are 3,000 TL for a kitchen sink, washbasin or shower; 3,500 TL for a standard toilet; and 4,000 TL for a wall-hung toilet including necessary removal and refitting. Kitchen main lines start at 4,500 TL; bathroom main lines at 5,500 TL.
A collapsed pipe, large hard object, hardened scale or obstruction in public infrastructure may resist mechanical unblocking. In such cases, the full initially agreed unblocking fee applies. We quote separately for any repair.
Tell us about two independent blocked lines during your call. If a second independent job emerges on site, we explain the additional price before starting. We may offer to credit the unblocking fee against a repair quote for that job; this is not an automatic discount.
Daytime prices apply from 06:00 to 00:00. From 00:00 to 06:00, a 50% surcharge applies to the daytime price. Daytime prices also apply during daytime hours on weekends and public holidays.
Washing and preparing for the visit
For a suitable pipe with grease or restricted flow, we may suggest drain washing as separate maintenance. We agree the scope and price first. Washing does not repair cracked, broken or collapsed pipes.
Stop using an overflowing drain before the visit. Tell the crew which chemical drain opener you used and when. If a shared line may be involved, arrange access with the building manager.
Common questions
What does the unblocking fee include?
Camera use required for the job and necessary toilet removal and refitting are included in the agreed price for that unblocking job. Repairs and separately recommended drain washing have their own prices.
Is a repeat blockage visit chargeable?
If the crew is still at the property and the original obstruction has not been fully cleared, we continue without an extra unblocking fee. A new call for a blockage after the completed work has been tested is chargeable. We do not guarantee that a line will never block again.
Related services
Tell us when you call
Kaçak Tespit Tesisat: 0544 471 57 09. We discuss the visit window, scope and price with our Esenyurt-based crew on the phone.
- When the water first appeared, and whether it is constant or gets worse when a drain is used.
- Which floor and room the wet area is in, and whether the apartment above has a kitchen, bathroom or balcony at that point.
- Access to the apartment above and, if needed, shared areas; the phone number of the person who will approve the cost.
- District, full address and floor.