Scope and limits
Backflow while you are not using water, or several affected outlets, can call for a shared-line investigation. A symptom alone is not a diagnosis. Arrange main-line and shared-area access with the building manager.
Where does the apartment’s line end?
An apartment’s drains join the building’s shared drain line at branch fittings; the break we found in Esenyurt Yeşilkent was at such a fitting. On the Bakırköy Osmaniye renewal, we renewed the apartment’s own drain pipework up to the branch fitting on the shared line.
The shared line itself concerns the whole building. Access and decisions need to be planned with the management; we do not give an exact total price for a whole building on the phone.
Before the visit
Stop using an overflowing drain before the visit. Tell the crew which chemical drain opener you used and when. If a shared line may be involved, arrange access with the building manager.
Relevant fee conditions
Kitchen main line: 4,500 TL · Shared main line
Bathroom main line: 5,500 TL · Shared main line
A collapsed pipe, large hard object, hardened scale or obstruction in public infrastructure may resist mechanical unblocking. In such cases, the full initially agreed unblocking fee applies. We quote separately for any repair.
Tell us about two independent blocked lines during your call. If a second independent job emerges on site, we explain the additional price before starting. We may offer to credit the unblocking fee against a repair quote for that job; this is not an automatic discount.
Daytime prices apply from 06:00 to 00:00. From 00:00 to 06:00, a 50% surcharge applies to the daytime price. Daytime prices also apply during daytime hours on weekends and public holidays.
Common questions
What does the unblocking fee include?
Camera use required for the job and necessary toilet removal and refitting are included in the agreed price for that unblocking job. Repairs and separately recommended drain washing have their own prices.
Is a repeat blockage visit chargeable?
If the crew is still at the property and the original obstruction has not been fully cleared, we continue without an extra unblocking fee. A new call for a blockage after the completed work has been tested is chargeable. We do not guarantee that a line will never block again.
Related services
Tell us when you call
Kaçak Tespit Tesisat: 0544 471 57 09. We discuss the visit window, scope and price with our Esenyurt-based crew on the phone.
- When the water first appeared, and whether it is constant or gets worse when a drain is used.
- Which floor and room the wet area is in, and whether the apartment above has a kitchen, bathroom or balcony at that point.
- Access to the apartment above and, if needed, shared areas; the phone number of the person who will approve the cost.
- District, full address and floor.