Scope and limits
We distinguish kitchen-sink and bathroom-basin connections. Kitchen lines may have grease deposits; basin lines require checking connections and other obstructions. Mechanical equipment needs a suitable access point.
If grease builds up in the kitchen drain, we may suggest washing as separate maintenance after unblocking. Washing does not repair a broken or cracked pipe.
If water reaches the apartment below when the sink is used
This may be a leak at a drain joint rather than a blockage. In Esenyurt Yeşilkent, the water seeping onto the balcony below came from a break where the kitchen drain joined the main line; we found it with the camera, repaired it and checked it with plenty of water. When you call, tell us whether the water gets worse when the sink is used.
Before the visit
Clear the cabinet under the sink or basin. If you have used a chemical drain opener, tell us the product and when you poured it; do not use the overflowing drain.
Relevant fee conditions
Kitchen sink, basin, shower: 3,000 TL · Independent drain line
A collapsed pipe, large hard object, hardened scale or obstruction in public infrastructure may resist mechanical unblocking. In such cases, the full initially agreed unblocking fee applies. We quote separately for any repair.
Tell us about two independent blocked lines during your call. If a second independent job emerges on site, we explain the additional price before starting. We may offer to credit the unblocking fee against a repair quote for that job; this is not an automatic discount.
Daytime prices apply from 06:00 to 00:00. From 00:00 to 06:00, a 50% surcharge applies to the daytime price. Daytime prices also apply during daytime hours on weekends and public holidays.
Common questions
What does the unblocking fee include?
Camera use required for the job and necessary toilet removal and refitting are included in the agreed price for that unblocking job. Repairs and separately recommended drain washing have their own prices.
Is a repeat blockage visit chargeable?
If the crew is still at the property and the original obstruction has not been fully cleared, we continue without an extra unblocking fee. A new call for a blockage after the completed work has been tested is chargeable. We do not guarantee that a line will never block again.
Related services
Tell us when you call
Kaçak Tespit Tesisat: 0544 471 57 09. We discuss the visit window, scope and price with our Esenyurt-based crew on the phone.
- When the water first appeared, and whether it is constant or gets worse when a drain is used.
- Which floor and room the wet area is in, and whether the apartment above has a kitchen, bathroom or balcony at that point.
- Access to the apartment above and, if needed, shared areas; the phone number of the person who will approve the cost.
- District, full address and floor.